Refund Policy
Short version: because access is granted instantly and the guides can be downloaded immediately, all sales are final — we don't offer refunds for change of mind. If something's genuinely gone wrong on our end (see below), we'll make it right.
Why no change-of-mind refunds
Every guide is a digital product delivered the moment payment succeeds. You can preview the first chapter of any guide free, before you buy, so you know exactly what you're getting. Because there's no way to "return" a digital download once it's been accessed, we don't offer refunds simply because you've changed your mind.
When we will make it right
We will refund or fix, at our discretion, situations where something went wrong on our end, including:
- You were charged more than once for the same purchase (a duplicate charge).
- Payment was taken but you never received access due to a technical fault on our side.
- You were charged an incorrect amount due to a pricing or discount code error that wasn't your doing.
If any of these happen to you, email support@totalguidetoai.com with your payment confirmation and we'll sort it out quickly.
Chargebacks
If you have a billing issue, please contact us directly first — we can usually resolve it faster than a card dispute, and it avoids the fees and delays a chargeback involves for both sides.
Contact
Questions about this policy? Get in touch or email support@totalguidetoai.com.